Bike Share FAQs
Who is eligible to participate in the College of Charleston bike share program?Any current, full-time students, faculty, and staff are eligible to participate in the bike share program.
How do I rent a bike from the bike share?Bikes can be checked out from the Stern Student Center information desk using your Cougar Card. You will be required to sign a waiver and watch a safety video before your first bike rental. See the check-in/check-out procedures page for full details.
How do I complete the safety training to use a bike?We have created a safety video for you to watch that includes all bike laws you are required to follow, as well as safety tips. On the sign-up form you will answer 5 questions about the video. Once you have completed this and signed the waiver and terms and conditions, you have completed your training.
When can I rent bikes?
Bikes will be available for check-out at the Stern Student Center Information Desk beginning one hour after opening and must be returned no later than one hour before closing. In order to properly complete the check-in, users are required to return the key and any equipment to the Stern Student Center Information Desk. Operating hours for the Stern Student Center are as follows:Fall and Spring Semesters:
- Monday-Thursday: 8 a.m.- 11 p.m.
- Friday: 8 a.m.- 9 p.m.
- Saturday: 11 a.m. to 9 p.m.
- Sunday: 11 a.m. to 11 p.m.
- Monday-Friday: 8:30 a.m. to 5 p.m.
- Saturday and Sunday: Closed
Can I rent them overnight?Bikes will now be available for overnight rentals starting in the summer of 2014. If rented overnight, the bike must be returned to the Stern Student Center Info Desk by closing hours of the following day or late fines will be assessed. You are responsible for the bike while it is in your possession; take it home and lock it up well. In the event the bike is stolen overnight, you will be held liable.
Who Runs the Bike Share?The bike share is partnership between the Office of Sustainability and the Student Life Stern Center Information Desk. The Office of Sustainability is responsible for bike upkeep and maintenance, assessing fines, and general program design. Student life is responsible for the bike check in and check out.
What kind of bikes can I rent?All 16 of the bikes available for rent are 3G Isla Vista Beach Cruiser which were purchased from an area bike shop. All bikes include a helmet, front and back lights, and a kryptonite U-lock.
Am I liable for a lost, stolen, or damaged bike?
Yes, the person checking out the bike is responsible for its safe return to the Stern Student Center as well as the safe return of the helmet, lock, and bike lights. Be sure to report any damage to the Stern Center Desk BEFORE you take the bike.
What should I do in the event of an unforseen situation?
In the event of an unforseen situation, such as a bike or lock malfuction that, be sure to notify the Stern Student Center Info Desk and provide them with the details of the situation and whether or not you will be able to return the bike or not. You should also send an email to firstname.lastname@example.org with the situation details as well.
Can any accessories be checked out with the bikes?
Yes, bikes can be checked out with front and rear lights (required by state law for night rides), a helmet (which is strongly recommended), and a bike trailer (recommended for use when transporting large quantities of items such as groceries).
How do I check out a bike trailer?
If you have registered for the bike share program, then you only need to present your cougar ID at the stern student information desk and ask to check out a bike share bike and bike trailer. If you are not registered for the program, you can register here.
Do bikes come with attached trailers?
No, the trailers do not come attached to any bikes, bikes and trailers must be checked out individually and then attached by the program user. The trailers attach to the back of the bike and ride on the ground following the bike, providing additional storage space to easily transport large numbers of items. Instructions for how to attach the trailers can be found attached to the base of the trailers at stern center.
Do I have to wear a helmet?Helmets are provided as a part of the program. If a helmet is checked out, you will be responsible for its safe return. It is strongly encouraged that the helmet is worn, as demonstrated in the bike safety video.
Where can I find out more about biking in the Lowcountry?
Our additional resources page provides information about area bike shops and regional organizations dedicated to cycling here in the Lowcountry and state of South Carolina.