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Check In/Out Procedure

stern front desk

The bike share check-in and check-out procedure can be completed at the Stern Student Center Information Desk.  

Short Term Bike Share check out procedures:

  1. Watch the bike safety video and fill out the sign-up form located here.
  2. Present your Cougar Card at the Stern Center information desk. 
  3. Receive your Bike CofC u-lock key and equipment from the Stern Center employee.
  4. Report any damage to the bike to the Info Desk BEFORE you use it and check to be sure your lights are working.
  5. Enjoy the roads responsibly!
  6. Return the bike, key, and any equipment such as lights and a helmet to the Stern Center up to one hour before closing. You can keep a bike for up to 48 hours.

Long Term Bike Share check-out procedures:

  1. Watch the bike safety video and fill out the sign-up form located here.
  2. Email cofcbikeshareintern@gmail.com to set up an appointment to check out a bike.
  3. At your appointment, you will receive a CofC U-lock and key.
  4. Report any damage to the bike to cofcbikeshareintern@gmail.com.
  5. Enjoy the roads responsibly!
  6. Return the bike, key, and any equipment such as lights and a helmet to the Office of Sustainability at 14 Greenway on the agreed upon date.

Other important information:

Late fees are $25 each day the bike is late. You are responsible for the bike while it is in your possession; take it home and lock it up well. In the event the bike is stolen overnight, you will be held liable. You are responsible for the safe return to the Stern Student Center (48-hour) or The Office of Sustainability at 14 Green Way (Semester-long) as well as the safe return of the helmet, the lock, and bike lights. Be sure to report any damage BEFORE you take the bike. In the event of an unforeseen situation, such as the bike or lock malfunction, be sure to notify the Stern Student Center Info Desk or email cofcbikeshareintern@gmail.com and provide them with the details of the situation and whether or not you will be able to return the bike as scheduled.